Voicemail cadence
Voicemail cadence tracks whether open contacts are getting voicemail coverage on attempt 1 and every other business day.
Who can use it: Owners, Admins, and Managers.
Read the page
- Open Performance > Voicemail cadence.
- Filter by Owner, Window (Last 7 days, Last 30 days, or Last 90 days), and Status. Use Search to find a contact.
- Read the summary cards: Open contacts, Overdue, Due today, On track, Paused, and Compliance.
Work the queue
The Cadence queue lists each contact with Status, Attempts, Voicemails, Last voicemail, Next due, and an Action. Statuses are Overdue, Due today, On track, and Paused. Choose Actionable to see only contacts that need a voicemail now.