FAQ & Videos
Team and billing

Team and billing

Invite teammates. Pick a role. Rename the organization.

Do I share a login or send an invite?

Team Setup: Org Name, Roles, and Inviting Users

Answers:

  • Can I pull my CRM users into Aila instead of typing emails?
  • How do I add the rest of my GoHighLevel location to Aila?
  • Do I share a login or send an invite?

Owner vs Admin vs Manager vs Member

Team Setup: Org Name, Roles, and Inviting Users

Answers:

  • Can I pull my CRM users into Aila instead of typing emails?
  • How do I add the rest of my GoHighLevel location to Aila?
  • Do I share a login or send an invite?

Visibility by role

Team Setup: Org Name, Roles, and Inviting Users

Answers:

  • What is the difference between owner, admin, manager, and member?
  • Who can see whose calls?
  • Is the admin seat free?
  • Which roles can manage billing?

Change the org name

Team Setup: Org Name, Roles, and Inviting Users

Answers:

  • How do I change my organization name?
  • Why does the org name matter for transcription accuracy?
  • Do I need to click Save for the name change to stick?