Phone Systems and Dialers

Aila accepts universal webhook payloads to ingest call recordings from any softphone, dialer, or contact center platform.

Universal Webhook Specification

Send HTTP POST requests to your organization webhook endpoint:

POST https://app.aila.fyi/api/v1/integrations/dialer/webhook
Content-Type: application/json
X-Aila-Signature: <HMAC_SIGNATURE> (optional)

Supported Payload Fields

{
  "recording_url": "https://storage.provider.com/rec_123.mp3",
  "from_number": "+15551234567",
  "to_number": "+15559876543",
  "direction": "outbound",
  "duration_seconds": 184,
  "agent_email": "rep@company.com",
  "external_id": "call_abc123"
}

Supported Dialers

• OpenPhone / Quo: Setup Guide
• WAVV: Setup Guide
• Blink: Setup Guide
• ViciDial, Kixie, Hey Pocket, Intermedia, Call Tools: Supported via standard webhook endpoints.