---
title: "Dashboard"
url: https://docs.aila.fyi/performance/dashboard
source: https://docs.aila.fyi/llms.txt
---

# Dashboard

The Dashboard summarizes call activity and quality for your team.

**Who can use it:** Everyone.

## Use the dashboard

1. Open **Performance > Dashboard**.
2. Pick a window: **Last 7 days**, **Last 30 days**, or **Last 90 days**.
3. Managers can narrow the view to one person. The default is **Everyone**.

## Sections

The page is grouped into:

- **On the phone**: call volume and time on calls, such as **Avg call time**.
- **Short calls**: calls too short to analyze.
- **Quality**: scores from your [scorecards](https://docs.aila.fyi/settings/call-scoring), **Customer sentiment**, and **Needs review**. Click an agent in **Team rankings** to filter the page.
- **Salesforce**: shown when Salesforce is connected.
- **Outcomes** and **Coverage and compliance**, including **DNC requests**.
- **Recent activity**: **Recent calls**, **Recent coaching**, and **Call disposition**.

## Related

- [Leaderboard](https://docs.aila.fyi/performance/leaderboard)
- [Speed to Lead](https://docs.aila.fyi/performance/speed-to-lead)
- [Coaching](https://docs.aila.fyi/coaching)