---
title: "Coaching for team members"
url: https://docs.aila.fyi/coaching/my-coaching
source: https://docs.aila.fyi/llms.txt
---

# Coaching for team members

See feedback from your manager, reply to comments, and acknowledge them from the **Coaching** page.

**Who can use it:** Everyone. Managers use the [manager view](https://docs.aila.fyi/coaching/team-coaching).

## Review feedback

1. Open **Coaching** in the sidebar. The badge shows how many items need your attention.
2. The page shows your feedback with a **By type** chart and a table of **Contact**, **Feedback**, **Type**, **Status**, **Manager**, and **Date**. Filter by type or status.
3. Open a call to read the full comment. Click a timestamped comment to jump to that moment in the audio and transcript.

## Reply to a comment

Type under **Reply to feedback…** and click **Send reply**. The call moves to **Agent Question** so your manager sees it.

## Acknowledge feedback

When you have read everything, click **Acknowledge feedback** on the call, or click **Acknowledge** on the row in the **Coaching** table. The call moves to **Complete**.

## Related

- [Coaching overview](https://docs.aila.fyi/coaching)
- [Coaching for managers](https://docs.aila.fyi/coaching/team-coaching)
- [Calls](https://docs.aila.fyi/calls)